When the coronavirus pandemic struck, Virtual Support Solutions’ CEO Michael Bonanno immediately knew he had to do something to support the industry he loves.
Michael was formerly a very successful practice owner and created Virtual Support Solutions out of his passion to support independent entrepreneurial dentists. He quickly decided to leverage his company’s infrastructure and resources to create a service for patients in need of emergency dental services while the industry was reeling.
During the mandated coronavirus shutdowns, most dentists around the country were only allowed to provide emergency procedures, if they stayed open at all. Offices were closed, staff was furloughed or laid off, and people experiencing dental emergencies were even more inclined to visit ERs. Michael recognized an opportunity to help dentists continue to earn revenue, help people in need of emergency dental services, and help the larger healthcare system by keeping dental patients out of hospital emergency rooms.
The win-win-win solution Michael created has had lasting benefits in the form of new dentist-patient relationships in local communities.
Dentists who are willing to see emergency patients not currently in their practice enroll in our free Dentist Referral Registry. We gather information about when they are available, what procedures they do, what payment arrangements they accept. Then we match patients who call the US Dental Triage hotline to those dentists according to various criteria, including dentist availability, geography, type of procedure, and payment options.
Helping first responders protect themselves during the pandemic by donating N95 masks and gloves in partnership with our clients across the country.
“Thank you for your service! Glad we could help bring a smile and much needed new masks today in partnership with US Dental Triage to keep dental emergencies out of the ER and safely serve San Diego’s oral surgery needs.”
-Westcoast Oral Surgery